What is the Peer Donation Tool?
2Dialog’s Peer Donation Tool is a web-based application that allows individuals, organizations, and communities to fundraise online for their respective cause. Fundraisers are encouraged to upload pictures, videos, and a personal message to their personal fundraising page and share it via email and social media networks. The Peer Donation tool offers a more active approach to fundraising, allowing fundraisers to connect with donors on a more personal level in support of the cause.
Who can use the Peer Donation Tool?
2Dialog’s Peer Donation Tool is accessible to anybody with a connection to the Internet and is designed to easily create, manage and share donation pages.
I’m a first time fundraiser, how do I set up my account?
Please go to: http://support.allanhouston.org/fundraise to create and sign-up for an account.
Is the system secure?
Yes, all transactions are processed via SSL and 2Dialog securely handles all transactions and user information.
What are the benefits?
Saves time/resources for the organization, fundraiser, and the donor
Tracks all donations (online & offline) simply and securely
Makes fundraising more personal compared to newsletter blasts and snail-mail campaigns
Automated tax receipts generated immediately via e-mail
Backend data management
Book keeping made easy
How does charity/non-profit get paid?
2Dialog securely deposits the funds into the Allan Houston Legacy Foundation account.
How can I track who has donated to my event/campaign/cause?
The Peer Donation Tool allows you to track, monitor and record all contributions (both online and offline).
I just donated to a cause and it’s not showing up online.
The page may need to be refreshed. Click the View -> Refresh/Reload button to view this donation.
If there is still an issue please contact us via email at: email@example.com or via phone at: (212) 292-2080.
How do I link my event page to various social media sites?
Fundraising pages are equipped with multiple social networking and sharing tools. Fundraisers can easily post to Facebook, Twitter and more. Fundraisers may also email their page to contacts within their address books.
How do I add photos/videos to my page?
The edit page allows fundraisers the ability to upload personal images, videos and documents as well a written description explaining their reason for fundraising.
If I receive cash donations how can I post them online?
There is an option to submit offline donations to the fundraiser’s page. These offline donations will count towards the fundraiser’s ultimate goal.
What if I change my mind about the amount I want to donate? Can I cancel my donation?
Please contact the Allan Houston Legacy Foundation with regards to a refund.
Do you provide customer service/technical support?
Yes, please contact us via email at: firstname.lastname@example.org or via phone at: (212) 292-2080 for customer service and technical support.
Are there any fees?
There is a nominal 7% administrative overhead fee that goes towards each transaction. All proceeds go directly to the Allan Houston Legacy Foundation.
Who is 2Dialog?
The 2DIALOG product suite is next generation online communication and fundraising software for the nonprofit community. And while it’s platform, toolset and usability are clearly forward-reaching, the knowledge that informs the platform goes back nearly 40 years. For more information, please visit http://wwww.2dialog.com/.
We have partnered with the Allan Houston Legacy Foundation in assisting their efforts to raise funds.